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One of the challenges facing businesses who employ both inside sales reps and standard customer sales reps is when a potential customer calls or contacts a company and is then referred to the inside sales rep. This is a fairly common occurrence that actually robs the customer sales rep of their sale since it goes to someone on the inside who is actually working with other types of clients. Don't let inside sales agent get your sale.
This issue has been going on for many decades and has been the cause of some grief and bad feelings because standard customer sales reps arguably should get the first chance at calls or contacts from customers, but are instead left out. Good sales people often quit over such unresolved issues that lead to additional stress in the business itself.
However, there is a new sales rep marketing technique that successfully addresses this particular issue that offers positive results for those in the company.
This is a rather simple, but effective system where customers who contact the business through their website are directed to the proper sales people, not the inside salespersons who generally work with business clients. In essence, this directs calls to the proper sales reps with an ad at the top of the webpage that brings together customer sales reps with potential individual buyers.
The system itself is quite simple, straightforward and results in more efficiency in separating inside sales from standard customer sales. For businesses that have been struggling with keeping these types of sales separate, this advance represents powerful advancement that can prevent many problems from arising.
There are a number of advantages that business can gain by using this simple, yet very effective system for separating sales calls.
Passive System: Once it is set up, no further adjustments need to be made unless the phone number changes. This means that your customer sales reps will now get all the call directed at them while the inside sales reps can continue to do their work unimpeded.
Greater Efficiency: While a sale is a sale, having your inside sales reps taking customer calls is actually a waste of their time. They should be focused on larger businesses and landing their accounts, not taking customer sales calls which should be handled by others.
More Peace in the Workplace: Perhaps the greatest advantage is having everyone happy about all the calls being directed to the right place. For customer sales reps, this means not having to lose their rightful sales while inside sales reps can now focus more of their time on the jobs they should be performing.
Overall, this sales rep marketing technique is simple, yet solves one of the most basic problems that businesses have been facing for many decades. By instituting this solution on your website, everyone will be happier which in turn translates to a more efficient and effective work environment. For businesses looking to get the most out of their employees, the sales rep marketing technique is certainly one to consider.